Michael

Carrito

El carrito está vacio

No es el color que pedí.

Compré el modelo Michael, que es un color chocolate, sin embargo me llegó un zapato de color café como el modelo Marsella.

Color no coincide

pedi este modelo por el tono que se muestra en la foto, pero me lo enviaron con un tono más claro.

Buena tarde! Los zapatos están súper!!! Solo que no me llegaron personalizados

PREGUNTAS FRECUENTES

¿En qué tiempo recibiré mi pedido?

Una vez realizado tu pedido, el tiempo de preparación puede tomar hasta 24 horas. La entrega se realiza en un plazo estimado de 2 a 3 días hábiles. Preferentemente utilizamos FedEx o la paquetería con mejor cobertura para tu zona.

Este tiempo también está sujeto a tiempos de recolección de paquetería y logística de entrega.

¿Cómo elegir mi talla?

Nuestras hormas son estándar, diseñadas al pie mexicano. Te recomendamos seleccionar tu calzado en la talla que uses normalmente. En caso de tener duda contacta a nuestro equipo en el chat.

¿Cómo puedo hacer el pago de mi compra?

Aceptamos pagos a través de plataformas seguras como PayPal, Mercado Pago y Kueski. Con PayPal y Mercado Pago, puedes pagar con tarjeta de crédito o débito. Además, Mercado Pago ofrece opciones de pago en efectivo en tiendas como Oxxo, 7-Eleven y Extra, o mediante transferencia bancaria. También puedes pagar a plazos con Kueski, sin necesidad de tarjeta. Todas nuestras plataformas garantizan la seguridad de tus datos en cada transacción.

¿Sus productos son de piel?

Sí, utilizamos piel de corte vacuno seleccionada de primera calidad, tratada con un proceso de curtido vegetal que realza su carácter natural. Esto no solo nos permite aplicar técnicas artesanales como la pátina y efectos de sombreado, sino que también garantiza una piel resistente y duradera, que envejece con elegancia y mejora con el tiempo.

¿Puedo solicitar el cambio de talla o devolución?

Claro, tienes 30 días naturales para solicitar el cambio y 4 días naturales para solicitar la devolución a la recepción del producto.

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